Privacy Policy

Estobi Enterprises LLC ("Estobi Enterprises," "we," "our," or "us") operates the website estobienterprises.com and provides AI-driven Amazon agency services to businesses. This Privacy Policy explains how we collect, use, share, and protect information about our clients, website visitors, and others who interact with our services.

By using our website or engaging our services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

a. Information You Provide Directly

• Contact and account information: Name, business name, email address, phone number, mailing address, and other details you provide when you contact us, sign up for services, or complete intake forms.
• Amazon Seller credentials and API access: When you engage us to manage your Amazon presence, you may grant us authorized access to your Amazon Seller Central account via the Amazon Selling Partner API (SP-API) or Amazon Advertising API. We use this access solely to perform the services you have requested.
• Payment information: Billing details collected through our secure third-party payment processor. We do not store full credit card numbers on our servers.
• Communications: Records of emails, messages, and other correspondence you send to us, including feedback, inquiries, and support requests.

b. Information Collected Automatically

• Usage and device data: When you visit our website, we may automatically collect your IP address, browser type and version, device type, operating system, referring URLs, pages visited, and the date and time of your visit.
• Cookies and tracking technologies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and, where applicable, support marketing and advertising efforts. You may adjust your browser settings to refuse cookies, though some features of the site may be affected.

c. Information from Third Parties

• Amazon marketplace data: Through the Amazon SP-API and Amazon Advertising API, we access data related to your product listings, sales performance, advertising campaigns, and account health — solely to deliver our services to you.
• Analytics and advertising platforms: We may receive aggregated or anonymized data from analytics providers (such as Google Analytics) or advertising platforms to understand how our website and campaigns are performing.

2. How We Use Your Information

We use the information we collect to:

• Deliver and improve our services: Including Amazon listing optimization, advertising campaign management, keyword research, competitor analysis, performance reporting, and other agency services you have engaged us for.
• Power AI-driven tools and automation: Our services rely on AI-powered analysis, automation, and optimization tools to enhance the quality and speed of our work on your behalf. Data about your account and listings may be processed by these tools to generate recommendations and execute approved changes.
• Communicate with you: To send service updates, reports, invoices, responses to your inquiries, and other business-related communications.
• Marketing and promotions: With your consent where required, to send information about our services, case studies, or relevant resources. You may opt out at any time.
• Internal analysis and research: To understand trends, improve our proprietary tools and methodologies, and enhance our service offerings over time.
• Legal compliance and security: To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities; to comply with applicable laws and regulations; and to enforce our agreements.

3. How We Share Your Information

We do not sell your personal information. We may share information only in the following circumstances:

• Service providers: We engage trusted third-party vendors for hosting, payment processing, email delivery, analytics, and similar functions. These providers are authorized to use your information only as necessary to perform services on our behalf.
• Amazon and its platforms: Certain services require direct interaction with Amazon's systems (e.g., submitting listing updates or advertising changes via API). In these cases, data is exchanged with Amazon as necessary to fulfill your service requests.
• Legal requirements: We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Estobi Enterprises, our clients, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website if such a transfer occurs.
• With your consent: We may share your information for any other purpose with your explicit consent.

4. Data Retention

We retain your personal information and Amazon marketplace data only for as long as necessary to deliver the services you have engaged us for, to comply with legal obligations, and to resolve disputes or enforce our agreements.

• Amazon Information: Data accessed via the Amazon Selling Partner API (SP-API) — including listing data, sales performance, advertising data, and account health information — is retained only for the duration of our active service relationship. Upon termination of the client relationship, Amazon Information is deleted from our systems within 30 days, unless a longer retention period is required by applicable law.
• Account and contact information: Retained for the duration of your engagement with us and for up to 3 years thereafter for record-keeping and legal compliance purposes.
• Communications and correspondence: Retained for up to 3 years from the date of last contact.

You may request deletion of your data at any time by contacting us at support@estobienterprises.com. We will process your request in accordance with applicable law and our contractual obligations.

5. Amazon SP-API Compliance

Estobi Enterprises LLC accesses Amazon marketplace data on behalf of authorized sellers through the Amazon Selling Partner API (SP-API). We are committed to full compliance with Amazon's Acceptable Use Policy and Data Protection Policy as conditions of our SP-API access.

Specifically, we commit to the following with respect to Amazon Information:

• Authorized use only: Amazon Information accessed via SP-API is used exclusively to provide the services requested by the authorizing seller. We do not use Amazon Information for any purpose beyond the scope of our agreed services.
• No sale of data: We do not sell, license, transfer, or otherwise monetize Amazon Information to any third party.
• No cross-use: We do not combine or use Amazon Information from one seller's account to benefit another seller or any unrelated party.
• Secure handling: Amazon Information is stored with encrypted access controls and is accessible only to authorized personnel directly involved in service delivery.
• Data deletion: Amazon Information is deleted within 30 days of termination of the client relationship, as described in our Data Retention policy above.
• Incident response: In the event of any unauthorized access to or disclosure of Amazon Information, we will notify the affected seller and Amazon promptly and take all necessary remediation steps.

For questions regarding our SP-API data handling practices, please contact us at support@estobienterprises.com.

6. Data Security

We take the security of your information seriously. We implement industry-standard technical and organizational measures — including encrypted storage of credentials, access controls, and regular security reviews — to protect your data from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights or freedoms, we will notify you as required by applicable law.

7. Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal and contractual obligations.
• Opt-out of marketing: Unsubscribe from marketing emails at any time using the unsubscribe link in our emails or by contacting us directly.
• Withdraw consent: Where we rely on your consent to process information, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at the address below. We will respond within a reasonable timeframe and in accordance with applicable law.

8. Third-Party Links

Our website may contain links to third-party websites, platforms, or services (such as Amazon, LinkedIn, or partner tools). We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or website notice. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: